Monté Carlo

We proudly ship worldwide, ensuring that Aveline’s timeless elegance reaches every corner of the globe. All orders are processed and shipped within 24-48 hours.

Due to high order volume, standard shipping currently takes 5-7 business days. Exact delivery details, including tracking information, will be provided during checkout and in your confirmation email.

For any questions regarding your shipment, feel free to contact our support team

Once your order has been dispatched, you’ll receive an email with a tracking number, allowing you to follow your package's journey online.

In case your package is lost or arrives damaged:

• Contact us at support@montecarloofficial.com.
• We’ll work to resolve the issue, whether it’s sending a replacement or offering a refund, depending on the circumstances.

You can return any item within 30 days of receiving it, as long as it’s:

• Unused
• In its original packaging
• In the same condition as when you received it

To initiate a return:

• Email us at support@montecarloofficial.com with your order number and reason for return.
• Once we receive and inspect the item, we’ll process your refund within 5-7 business days.

We accept the following payment options:

• All major credit and debit cards (Visa, Mastercard, American Express, Discover)
• PayPal
• Klarna
• Bancontact & Ideal
• Apple Pay and Google Pay

All transactions are processed securely, ensuring your payment information remains protected.

You can contact us through our contact page! We will be happy to assist you.